1. Are you factory or Trade Company?
We are a professional manufacturer of plastic productsfactory, founded in 1993 At the same time we are a trading company.
2. Where are you?
Our factoryis in Taizhou city which is kingdom of plastic in China.Our sales office is located in Hangzhou city which is famous of West Lake inworld.
3. How many kinds of workshops in your factory?
We have ownprofessional workshops such as molding, blowing, injection, printing, testing,packing etc. And we have our own professional R & D and design team, wewill update the new product in each quarter.
1. CouldI get free samples and how long to get the samples?
Yes, 3-5 PCS samples are always free, but the freight for express is on buyer’s account.And delivery time is 3-4 days.
2. Can you help do 2D or 3D drawings
We have the design department, and they will help youto do it. As long as you can imagine, we will do you like.
3. How toreceive a price quotation in the shortest time?
When you send us an enquiry, please kindly make sureall the details, such as item NO., product capacity, color, printing, orderquantity. We will send you a complete quotation soon.
4. Do you havestock bottles?
We don't havethe stock bottles, but we provide the free sample for your functional testing.
1. Can you accept OEM or ODM?
2. What is your MOQ and Delivery time?
In general, Our MOQ is 10000pcs and it is about25~30days, mainly according to you order product and your requirement
3. Can you product any color?
Yes, We can customize it in the TPX.
4.Could you printing or label the packaging?
Yes, we have different printing machines, so we can offer various printings:
silk screen printing, hot stamping, offset printing, roller printing, etc.
And we can label the products according to your specific requirement.
5. Can you produce bottles according to our design?
Yes, we can open custom mode according to your own design.
6.How do you control the quality?
We will make samples before mass production, and after sample approved, we will begin mass production. Doing 100% inspection during production; then do random inspection before packing; taking pictures after packing.
7. What’s your products’ advantage?
A. good quality and competitive prices.
B. Strictly quality control when producing.
C. Professional team work, from design, development, producing, assemble, packing and shipping.
D. After sale services, if there is the quality problem, we will offer you the replacement for defective quantity.
What types of payment terms do you accept?
Normally, the payment terms we accept are T/T (30% deposit, 70% against B/L copy)
100% TT inadvance, Western union/PayPal for small amount payment
What is your shipping way?
For small trial order,FEDEX, DHL, UPS, TNT etc door to door servicecan be provided. For larger order,we can arrange shipment by sea orair according to your requirement. We willchoose the best shipping way for youaccording to your detail requirements.
1. How I canknow my order status?
You will havean exclusive customer servicer who will follow all your order details afterreceived you placed an order. She will keep update for you about the producing,packaging, shipping etc. If you want to see the production process, you cantell.
2. I have no a broker or forwarder, could you help meto arrange the shipping?
Yes, ofcause, we have own agency can arrange the air shipment, ocean shipment, also including theexpress shipment for you. We can do EXW,FOB,CNF,DDU,DAP...
3. I would liketo revise some details after place order?
If thisrevised no any effect on the whole production, and no cause any cost, that is ok. But ifit will be effect the process or cause any cost, we will let you know the effect indeed, and charge you based on the real cost.
4. I wanna place a reorder, what do I do thenext?
You can feelfree to contact with our exclusive customer servicer to let us know the reorder information,we will check the best delivery date and send the PI to you in the shortesttime.
5. when and how I can receive my goods?
After weshipped the goods ,we will provide you a telex-released BL and full setdocument for ClearanceCustoms. You can pick your goods by them, but before we released the BL, we need toreceive all the payment.